Shipping Policy

The website Quinta da Lagoa ships to Portugal and Europe.

Shipment processing time

All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or holidays.

During periods of higher order volume, shipments may suffer slight delays. Please note that shipping may take a few additional days.

If there is a significant delay in your order, we will contact you by email or phone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping transit time may vary considerably due to multiple factors, however the estimated shipping times are usually:

Portugal

1 day

Europe

2 - 5 days


Shipping is provided by DHL, MRW or Integra2

 

Damages

The website Quinta da Lagoa is not liable for any products damaged or lost during shipping. If this is the case, please keep the damaged order and items, making an immediate claim with the carrier.

Please Contact us through the email loja@queijoquintadalagoa.pt describing what happened so that we can try to help resolve the situation

 

Returns Policy

Returns will only be made if there is a defect in the item or an error in the order.

 

Contact

For any matter related to your order, please contact us at loja@queijoquintadalagoa.pt , always telling us the number of your order.